Measurements & Profiles
Learn how to set up custom measurement templates and track clients' sizes.
Billing & Subscription
Details regarding Paystack invoices, refunds, and Premium plan upgrade paths.
Frequently Asked Questions
Go to your Clients tab in the app, select the client you want, and click 'New Measurement'. You can use our predefined template styles or create your own custom measurement attributes (e.g. bust, sleeve length, waist, shoulder).
From the Orders screen, select the specific order, and click 'Generate Invoice'. You can view, print, or download the invoice PDF. You can also share these payment details directly with your customer via WhatsApp or SMS.
Go to the Settings page and navigate to Subscriptions. Choose either the Pro or Premium plan, and pay securely using our integrated Paystack gateway. Premium plan unlocks invoice backups, automated reminders, and custom SMS alerts.
First, ensure your Arkesel env variables (ARKESEL_API_KEY) are configured properly in the server .env file. Next, verify that your client's phone number includes the correct international country code (e.g., +233 for Ghana).
If you are logged out, click 'Forgot Password' on the login screen, enter your email, and we will send a password reset link. If logged in, you can update your password from the Settings -> Account Security tab.
Still need assistance?
Our team is available Mon-Fri, 8AM to 5PM GMT to support you directly.